Questions
Getting started
Is Tracta available now?
Tracta is in private beta. Access is by invitation. Book a demo to start.
How long does setup take?
You upload a set of drawings, confirm what Tracta read from the title blocks, and send your first transmittal. There is nothing to install and no register to build first.
Do I need a document controller?
No. Tracta is built for teams where project engineers and contract administrators run document control alongside their job. The register is built from the title blocks, so nobody retypes it.
Does it replace email and shared folders?
For issuing drawings, yes. You send a transmittal from the register instead of attaching files to an email, and the record is kept with it. Recipients still get an email notification with a link.
Documents and drawings
What files can I upload?
PDF drawings are read automatically, up to 50 files at a time. DWG files open in the viewer and IFC models open in the 3D viewer. Tracta doesn't read title blocks from DWG or IFC files.
Can I import my existing register?
No. Tracta builds the register from your uploaded drawings, reading each title block. You can export a register to CSV.
How does Tracta read the title block?
It reads each uploaded PDF and fills in the document number, title, revision and discipline. You review every upload in Pending Review before it reaches the register, and anything it's unsure about is marked Review required.
What if it reads one wrong?
Nothing reaches the register until you confirm it. You can discard any upload that looks wrong and send it again.
How does Tracta know which drawing is the latest?
Each drawing has one current issued revision. Tracta matches each upload against the register and flags it as a new drawing, a new revision, a duplicate or a conflict for you to resolve. When a new revision is confirmed, the earlier one is marked superseded and stays linked behind it.
Can I compare two revisions?
Yes. Overlay two revisions of a PDF drawing to see what was added and removed. You start the comparison yourself, it isn't automatic, and both pages need to be the same size.
Sending and receipts
What does a recipient need to do?
They get an email invitation, accept it, and Tracta creates their account. They see only what has been sent to them. There are no public links.
How do I know a recipient has seen it?
Each recipient shows when it was sent, when they viewed the transmittal in Tracta, and when they acknowledged it, with timestamps. A view is recorded when a signed-in recipient opens the transmittal. Tracta doesn't track whether an email was opened.
Records and trust
Can an issued record be changed?
The file on a revision that has been sent can't be replaced. Details such as a title or discipline can still be edited, and every change is logged with who made it and when.
What does the audit trail record?
Uploads, transmittals sent, views, acknowledgements, edits to fields, archiving and deleting, and revisions becoming current or superseded. Tracta provides no way to edit or delete entries. Comments are not part of the audit trail.
Who can see what?
Admins and members see all documents in a project. Consultants and external members see only what they uploaded or what has been sent to them.
How accurate is Ask Tracta?
Ask Tracta answers questions about a project's drawings and transmittals and links to the document and page. It can make mistakes, so check the source it links before you rely on an answer.
Your data
Where is my data stored?
Your documents and project data are stored in Australia, on AWS. Drawings are also processed in Australia to read title blocks and answer questions.
Is my data used to train AI?
Yes. We use customer data to fine-tune Tracta's own model, which improves how it reads title blocks. You can ask us to turn this off for your organisation.
People and pricing
How is Tracta priced?
Pricing is covered in the demo. People you send to don't need a paid seat.
Does it connect to Procore, Aconex or email?
No. Tracta doesn't integrate with Procore, Aconex or email today. Everything arrives by upload, and you can export a register to CSV.
Does it work on a phone?
Yes, in the browser, with a phone layout. There is no native app and it doesn't work offline.
Get started
See how Tracta could work for you.
Book a 30-minute call with us to see Tracta in action and discuss how it could fit your projects.